One platform powering your guest experience, all four departments, and every admin operation — in real time, beautifully.
A beautiful room tablet that's their concierge, menu, tour guide, and checkout desk — all in one.
Personalised greeting, quick actions, weather, Aria concierge, and Do Not Disturb — all on one beautiful screen.
Browse by category, add to cart, track order in real time. Every order flows straight to the restaurant KDS.
Real venues from Google Places with photos and ratings. Ask Aria for a day-by-day AI itinerary tailored to them.
Live bill with every charge itemised — room rate, room service, fees. Guests check out without front desk queues.
Chat with Aria for restaurant recs, local tips, housekeeping requests, or anything hotel-related. Powered by Claude.
Guests don't know where to go. Ilvinn's Discover feature gives them a curated, AI-powered city experience — all branded as your hotel's recommendation.
Google Places powers all venue data — live ratings, actual photos, opening hours, and walking distance from your hotel.
Guests describe their vibe — "romantic dinner and culture" — and Aria generates a perfect, personalised itinerary with timings.
Your team can pin favourite spots, local secrets, and seasonal recommendations to always appear at the top of the feed.
Dining, culture, outdoor, shopping, nightlife — guests filter by mood in one tap, getting perfectly relevant results instantly.
Purpose-built mobile apps for every department — real tasks, real-time updates, no more radio calls or paper checklists.
Supervisors assign tasks by priority and timing. Staff see exactly what to clean, when, and report back instantly — from their phone.
Room status grid — Live colour-coded view: dirty, cleaning, clean, DND, checkout
Urgent vs. scheduled — Flagged tasks bubble to the top; scheduled tasks show a time picker
Staff attribution — Every task shows who completed it and when, with supervisor sign-off
Team chat — Private department channel for shift updates, inventory alerts, handover notes
Aria integration — When a guest requests towels via Aria, it goes straight to housekeeping as a task
Log incidents, track visitor access, run patrol checklists, and manage guest concerns — all timestamped and auditable.
Incident log — Detailed log with category, location, severity, photo upload, and resolution status
Patrol checklists — Timed rounds with location sign-offs — every patrol is documented
Visitor management — Log external visitors, capture purpose, ID check, escort assignment
Emergency escalation — One-tap escalation to GM with full incident context
Lost & found — Guests report via Aria; security sees item description and updates status
Work orders from any source flow into a prioritised queue your team can action immediately.
Priority work orders — Critical, high, normal — with auto escalation if unaddressed
Photo documentation — Engineers upload before/after photos directly from the app
Inventory tracking — Log parts used per work order; supervisor sees stock levels
Guest-raised requests — Issues reported via Aria go straight to maintenance queue
Resolution notifications — Guest notified automatically when their issue is resolved
Room service orders placed on the guest tablet appear instantly on the kitchen display. Manage tables, reservations, and room service from one app.
Live Kitchen Display (KDS) — Orders appear in real time, with elapsed time and room number
Order lifecycle — New → Confirmed → Preparing → Out for Delivery → Delivered. Guest sees every status.
Table management — Visual floor plan with real-time occupancy, turn time tracking, reservations
Automatic billing — Delivered orders automatically post to the guest's room bill — zero manual entry
Menu management — Admin updates prices, adds specials, marks items unavailable — reflected instantly
The general manager's command centre. Occupancy, billing, analytics, and real-time hotel health — all in a single browser tab.
Full control over every guest's bill. Add manual charges, apply discounts, configure city taxes and resort fees. Export CSV. Lock bill at checkout.
Occupancy trends, revenue breakdowns, department performance, guest satisfaction scores — visualised clearly. Filter by day, week, or month.
Configure room types and rates, manage fee structures, customise guest tablet branding, set Aria's personality, and manage staff roles.
Built on Supabase Realtime. Every order, task, status change, and guest action propagates across all interfaces in under a second.
From boutique city hotels to luxury resorts — hear it from the GMs and front desk teams.
No per-room fees. No hidden costs. One flat monthly price covering your entire hotel.
We'll walk you through the full platform live, answer every question, and set up your trial hotel in one session.